External hard drive showing wrong capacity

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In some cases, even new hard drive cannot be recognized by computer. There are several scenarios of this problem, for example, hard drive shows up in Disk Management not in Windows, disk not showing in Disk Management, hard disk shows up in BIOS but not in Windows, hard drive cannot be detected in BIOS, USB drive or external hard drive not showing up, etc. As long as you have a hard drive running on your computer, it's only a matter of time before you get the problem. Hard drive not showing up is a common issue you may encounter during using computer.

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Your computer failed to recognized disk, and you connect the disk to another PC, and end up with same result. You installed a hard drive on your computer and open File Explorer, but to your dismay, there is not drive icon representing the hard disk. Method 6: Check for driver updates manually

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Method 5: Run hardware and devices troubleshooter Method 4: Assign a drive letter for the drive Method 3: Partition and format the hard drive Method 2: Initialize and format hard drive Method 1: Check hard drive cable connection Reasons why hard drive is not showing up in Windows Symptom of hard drive not showing up issue